Run

Managed support

The part most proposals forget, priced as a service instead of a favour.

Support means a named producer, a queue, and a rhythm. Learner questions that are really content bugs. Screen changes. A policy paragraph that moved. A facilitator who wants the timing adjusted. We keep the source, the LMS settings, and the decision log in one place.

Retainers are hours with a purpose, not a vague “partnership”. You see what was used. Unused time does not become a surprise project. When a change is larger than support, we say so and scope a build.

You leave with

Named producer and a shared queue
Content fixes and small lesson updates
Learner and facilitator question handling
Monthly note on what changed and what is aging

And then

We can stay.

This is the support. It starts at launch and can run for as long as the course is in the world.

Brief this service

Alongside

Run

Dashboards and analytics

A view of who started, who stalled, and which question is doing no work.

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Hosting and LMS

A place for the course to live, with access, backups, and someone to call.

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Staff development

Programmes for the people who work, lead, and teach — not only the people who click through a module.